- Full time, 37.5 hours
- Twickenham
- £46,314 per annum
The role
To be responsible for the successful delivery of SPEAR Integrated Outreach services, ensuring that all of the service models are delivered to contract requirements, working with commissioners and stakeholders to develop and deliver rough sleeper services in the region. Ensuring that all rough sleeper outreach services deliver good quality services that meet the needs of people rough sleeping in the region.
To deliver the services in line with national and local policy objectives, working with best practice to deliver holistic outreach based rough sleeper services. The role will develop the services to meet all contract requirements and also meet the objectives of the organisation’s business plan.
To lead a team of outreach service leads to deliver excellent services to people sleeping on the street and to deliver a model of staff development and support to sustain a high quality of service delivery, working to achieve the best outcomes for all service users.
Please see the job description below for the duties of the role.
Skills, abilities and knowledge
- Demonstrable knowledge of the rough sleeping sectors practice of outreach models and interventions
- Evidence of being highly motivated and able to understand the context of national policy and impart this into local delivery
- Ability to work as part of a management team and to initiate and maintain effective working relationships with colleagues, clients, stakeholders, local communities and external agencies.
- Demonstrable ability to record and report work to a high standard, using IT systems proficiently and experience of delivering presentations and workshops. Using data to analyse service performance and quality assurance – hold highly skilled report writing and good understanding of quality assurance processes to manage performance.
- Knowledge of the legislative environment regarding rough sleeping, this will include in-depth knowledge on the Housing and Homelessness Reduction Act, the Care Act 2014
- An ability to supervise and motivate a staff team and to support and coach skilled outreach practitioners and volunteers.
- To be a demonstrably strong leader. To lead from the front and at all times be a great example to the team.
- This post holder is expected to travel inside and outside of the borough at times and participate in the Operational Management Team.
- Have a genuine interest in and commitment to the SPEAR work and client group.
- An understanding of and commitment to diversity & equality.
- Willingness to work flexibly in response to changing organisational requirements.
Your benefits
– 34 days holiday (inclusive of bank holidays) increasing with length of service
– Enhanced maternity and paternity leave
– Enhanced occupational sick pay
– Enrolment into our pension scheme after three months service
– Yearly eye care vouchers
Your perks
– 24-hour access to confidential counselling services (EAP)
– Free staff wellbeing sessions
– Flexible working
– Free moving house day
– Staff interest-free loan and season ticket loans
– Cycle to work scheme and free parking at some sites
Once you join us, you will be eligible for a whole host of benefits. Need a day off to move house? We can do that. Want to be out in nature every day and cycle to work? No problem. Need to know you’ll be financially secure whether you’re sick, having a child, or simply in the future? We’ve got that covered with sick pay, parental leave, and a great pension scheme.
We will also ensure your mental wellbeing can be your number one priority through access to a confidential counselling service, so you can go home every day, knowing your hard work is helping some of those most marginalised in society move from homelessness to independence.
SPEAR welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION